Terms & Conditions

1. Introduction

Welcome to Dr. Surender Sultania Gut & Liver Clinic (“Clinic”, “we”, “our”, “us”).
By accessing or using our website, services, or submitting any enquiry or appointment request, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use our website or services.


2. Medical Disclaimer

  • The information provided on this website is for general informational purposes only and does not constitute medical advice.

  • Online content, emails, or responses should not be considered a substitute for in-person medical consultation, diagnosis, or treatment.

  • Treatment decisions are made only after proper clinical evaluation by the doctor.


3. Appointments & Consultations

  • Appointment requests made through the website, phone, or email are subject to confirmation.

  • The clinic reserves the right to reschedule or cancel appointments due to medical emergencies, unforeseen circumstances, or operational requirements.

  • Patients are advised to arrive on time; delays may affect consultation duration.


4. Diagnostic Procedures

  • Procedures such as endoscopy, colonoscopy, ERCP, capsule endoscopy, and other investigations are conducted only after informed consent.

  • Risks, benefits, and preparation instructions will be explained prior to the procedure.

  • The clinic is not responsible for complications arising due to non-disclosure of medical history, medications, or allergies by the patient.


5. Payments & Fees

  • Consultation fees, procedure charges, and investigation costs are subject to change without prior notice.

  • All payments must be made as per clinic policy.

  • Refunds, if any, will be handled strictly on a case-by-case basis at the clinic’s discretion.


6. Use of Website

You agree:

  • Not to misuse the website or submit false, misleading, or unlawful information.

  • Not to attempt unauthorized access to the website or its data.

  • That the website content is for personal, non-commercial use only.


7. Communication Consent

By submitting your details on the website or contacting us, you consent to receive communications via phone calls, SMS, WhatsApp, RCS, or email related to:

  • Appointments

  • Follow-ups

  • Test results

  • Health-related information

  • Clinic updates

This consent applies even if your number is registered under DND (Do Not Disturb) for transactional communication.


8. Privacy & Data Protection

  • We respect your privacy and handle personal data in accordance with applicable laws.

  • Information shared by you will be used only for medical, administrative, and communication purposes.

  • Please refer to our Privacy Policy for detailed information.


9. Intellectual Property

  • All content on this website, including text, images, logos, and design, is the property of Dr. Surender Sultania Gut & Liver Clinic.

  • Unauthorized copying, reproduction, or distribution is strictly prohibited.


10. Limitation of Liability

  • The clinic shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

    • Use of the website

    • Reliance on website content

    • Delay or inability to access services


11. Third-Party Links

Our website may contain links to third-party websites for reference.
We are not responsible for the content, accuracy, or privacy practices of such websites.


12. Changes to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice.
Continued use of the website constitutes acceptance of the updated terms.


13. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India, and courts in Jaipur, Rajasthan shall have exclusive jurisdiction.


14. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Dr. Surender Sultania Gut & Liver Clinic
📍 4/25, Vidhyadhar Nagar, Near Mandir More, Jaipur – 302039
📞 +91 94132 81979 | 0141-4865968
dr.surendersultania@gmail.com